Shipping Policy

We work hard to process and ship every order as quickly as possible.

• Order Processing: Most orders are processed within 1–2 business days. Orders placed on weekends or holidays will be processed on the next business day.
• Shipping Methods: Orders are shipped using trusted carriers such as USPS, UPS, or other available shipping providers, depending on the destination and selected shipping option.
• Order Tracking: Once your order ships, you will receive a confirmation email with tracking information so you can monitor your delivery.
• Shipping Rates: Shipping costs are calculated at checkout based on the size, weight, and destination of your order.
• Delivery Times: Delivery times vary by location and carrier and are estimates only. Weather, holidays, and carrier delays may occasionally affect delivery schedules.
• Damaged or Lost Shipments: If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible. We'll work with the shipping carrier to help resolve the issue and make it right.
• Questions: If you have any questions about your order or shipping, please contact us. We're happy to help.

Maltese Microfiber Company LLC
Built on Tradition. Designed to Perform.

Care & Maintenance

Before First Use

Wash separately before first use. Some color transfer during the first 3–5 wash cycles is normal as excess dye is removed. This will not affect the towel's performance, durability, or longevity.

Washing Instructions

• Machine wash warm or cold.
• Wash only with other microfiber towels whenever possible.
• Do not use bleach or fabric softeners, as they can reduce absorbency and performance.
• Tumble dry on low heat.
• Do not iron.

Firehouse Recommendations

• Maintain dedicated towels for each application (Apparatus, General Purpose, Glass, etc.) to prevent cross-contamination and maximize performance.
• Lightly soiled towels may be reused throughout the shift before laundering.
• Heavily soiled towels should be washed before reuse.
• Store towels clean and dry between uses to maintain peak performance.

Built to Last

Maltese Microfiber towels are engineered through real-world fire service experience and built for years of dependable service. Following these care instructions will maximize absorbency, protect delicate surfaces, and extend the life of your towels, ensuring they continue to perform when you need them most.